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1 - Short-term absence
Away from your property for a few days? This pack can be programmed once or as many times as needed:
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Interior/exterior visual inspection
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Water and electricity check
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Checking and deactivating the alarm
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Opening shutters and ventilation if necessary
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Domestic waste and sorting if necessary
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Watering indoor plants
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Beds unmade, household linen removed
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Pets: health check, water and food level check, cleanliness check, pet time or outing if possible
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Mail collection
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Verification and closing of all openings, locks, shutters, etc.
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Restarting the alarm system
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According to owner's instructions
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Report by phone, text message or email, supporting photos if necessary
Options available at extra cost:
Cleaning, crockery, crystalware, silverware, glazing, garden maintenance, pest control and treatment, pool maintenance, food shopping.
2 - Long-term absence
Away from your property for a few weeks or several months ? This pack can be programmed once or as many times as necessary, on a regular basis:
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Interior/exterior visual inspection
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Water and electricity check, meter reading if necessary
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Checking and deactivating the alarm
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Opening shutters and ventilation if necessary
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Watering indoor plants
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Collection of mail, forwarding if necessary
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Verification and closing of all openings, locks, shutters, etc.
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Restarting the alarm system
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According to owner's instructions
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Report by phone, text message or email, supporting photos if necessary
Options available at extra cost:
Cleaning, crockery, crystalware, silverware, glazing, laundry, garden maintenance, pest control and treatment, pool maintenance, food shopping.
3 - Preparation of your property before stay
Back for a few days, a few weeks, a few months ? This pack is intended to facilitate your re-installation in your property :
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Interior/exterior visual inspection
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Opening shutters
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Ventilation and interior fragrance
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Restarting electrical appliances (air conditioning, heating, boiler, water heater, fridge, freezer, etc.) as needed
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Opening the water valves
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Beds made, fresh linen installed in all rooms
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Table set the day
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As per owner's instructions
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Report by phone, text message or email, supporting photos if necessary
Options available at extra cost:
Cleaning of the garden, swimming pool preparation, cleaning of the terrace and set up of the outdoor furniture, quick or neat cleaning, glazing, silverware/ crystalware, floral decoration, food shopping, meal to be reheated, basket of fresh organic vegetables/fruits.
4 - Handing over of your property after stay
You are leaving your property and you do not want to deal with stewardship. This pack is intended to facilitate your departure:
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Interior/exterior visual inspection
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Ventilation
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Domestic waste and sorting
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Beds unmade, household linen removed
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Shutdown of all electrical equipment
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Closure of water valves
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Verification and closing of all openings, locks, shutters, etc.
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Restarting the alarm system
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According to owner's instructions
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Report by phone, text message or email, supporting photos if necessary
Options available at extra charge:
Quick or neat cleaning, dishes, laundry, outdoor furniture storage, wintering of the swimming pool, protection of fragile trees in the garden in winter, etc.
5 - Emergency Visit
You are stressed by an incident report (leak, alarm signal, bad weather, etc.) and you want to be clear ? Think you forgot to turn off the gas, unplug the iron, lock a door, etc.? Victoria and Co. undertakes to intervene on site as soon as possible to reassure you:
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Visual inspection
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Immediate report by phone, text message or email, with supporting photos if necessary
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Immediate intervention (if possible)
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Any approach to the insurer or the police if necessary
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Final peace-of-mind-call to the customer
6 - Occasional site attendance
Need to check that a one-off intervention has been carried out correctly (maintenance of air conditioners, cleaning of the roof, wintering of the swimming pool, delivery of fuel, etc.)?
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Follow-up of the face-to-face intervention
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Report by phone, text message or email, supporting photos if necessary
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Transmission / follow-up of the invoice if necessary
7 - Long-term site attendance
Need a trusted entity who watches over your construction site ?
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Recommendation of a trusted craftsman if needed
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Reception of the craftsman on the property
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Progress report of the construction site with photos
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Checking cleanliness around the construction site
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Follow-up of the craftsman in the event of non-respect of the agreed deadlines / dissatisfaction of the owner
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Transmission / follow-up of invoices if necessary
Other services
In addition to these packs, Victoria and Co. also offers a wide choice of private concierge services to help you make the most of your property:
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Check-in/ check-out of seasonal tenants
- Transportation
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Child care
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Minor maintenance
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Administrative procedures, making appointments, diary management
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Mail and shipping management
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Floral decoration
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Household
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Gardening
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Routine servicing/ maintenance/ winterization of swimming pool
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Laundry/ drycleaner/ dyer/ ironing/ alteration/ house linen purchase
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Event planning
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Shopping in town, picking up orders, finding rare items
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Pets: veterinarian, education, pension, petsitter, grooming
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Health and well-being: making appointments, recommending professionals, massage at home, organizing spa treatment
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Luxury services at home: chef, oenology lessons or tasting session, sports coach, floral workshop, etc.
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Photo session at home or on a specific theme
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Rental of equipment (sports, for children, etc.)
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Car rental
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Vehicle maintenance
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Organization of guided or gourmet tours
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Home deliveries: shopping, flowers, luxury picnics, organic fruit and vegetable baskets, etc.
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Outings: ticket office, cinema, concerts, theatre, exhibitions; sporting events, etc.
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Sport: reservation of time slots, private or group lessons
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Recommendations and reservations for restaurants and hotels
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Travel management
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Holiday organization